Call Record Center - Upload Call Records to a Server

vEmotion Call Record Center

What is Call Record Center?

Call Record Center is a server tool that enables you to receive call records via internet from vEmotion, and manage the call records collectively.

What can Call Record Center do?

• Run as a server receiving call records uploaded by vEmotion users.
• User authorization management.
• Query for call records based on given users and time span, and replay call records.
• Produce statistics reports for each user separately.

Will I need it?

If you are managing a large number of call records that recorded by multiple vEmotion users, then the Call Record Center will greatly facilitate your work.

Do I need to pay to use it?

Call Record Center is free now. You can use it without paying. But we do appreciate your generosity if you can make donation to support our work.

How can I begin with it?

1. Download the installation package, and double click the EXE to install it.

2. Configure the database source. For details about this, press here.

3 . Click on the start menu of your system. Under "Programs | Call Record Center" you will find the
newly installed programs. Run the server program and start the service.

4 . In the server interface, click the button "Manage users" to add some users who will login to the server to upload call records. At this point, the server is ready for incoming logins and uploading requests.

5 . On another computer, surely you can use the same computer, run vEmotion and click vEmotion's menu command "Tools | Client". In the vEmotion Client window, press button "Login" and type some infos to login to the server. If you succeed, then you can press button "Send files" to upload files.

6 . Manage the uploaded call records. From start menu start the Call Record Manager program. This program enables you to query for records based on given users and a given time span.

Generally, Call Record Center shall be installed in a server machine and the Server program will be kept always running.

Diagrammatic explanation

Where will Call Record Center go:

Interface of the Server program:

When the service is running, the "Start service" button is disabled. Users can press "Stop service" to stop the service. After installation, the most important is to create some user accounts. Just press button "Manage users", you will see following window:

User management window:

Press the button "New user" to create a new account. Do remember to set the Home folder for a new user and insure the directory you specified exists. If it does not exist, please create it manually. All settings for an account is straightforward.

Client tool of vEmotion:

Press the button "Login" to login. In the "Login" window, type the IP address or name of the server computer, Port NO.(normally 8000), your user Id for Login name, and password. After login, you can press the button "Send files" to send call records. File transferring status is displayed in the list window.

Call Record Manager:

Select some users from the list at the top left corner, and set the beginning date and end date for a time span. Then press the button "Query". Result call records will be loaded and displayed in the playlist. Other operations, such as sorting, replaying, are straightforward.